Returns & Exchanges
At EMBR, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items. If your selection isn't the perfect fit, we are here to ensure your exchange or refund is handled with absolute care.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all EMBR tags attached, ensuring the garments are in their original, unworn condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier at any official drop-off location and use your tracking number to monitor the progress of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing